Iowa residents hit by CenturyLink outage, 7 Can Help continues to track issues surrounding the company
There are more problems for CenturyLink customers, but this time in central Iowa. The company said a fiber went down on Wednesday night, leaving thousands without internet. Lumen, CenturyLink’s parent company, said service was restored to most customers within hours, but they would not provide details, saying in a statement that their technicians were working hard to fix it as quickly as possible. But Iowans say outages like this are more than just an inconvenience.” For my husband, who works from home and works in this country, it’s really hard to get internet access, and so the fact that it goes down is really detrimental to his business. Kristen Van Haven said. 7 Can Help is investigating the reported issues surrounding Lumen and CenturyLink here in Nebraska. We’ve told you about the Public Service Commission investigating the company’s role in the recent 911 outages, and several viewers have told us they’re being investigated. I have gone weeks or months without phone or internet service. Check out our full coverage at the links below: Phone company fixes landline for Omaha residents after weeks of silence ‘Feel like they don’t care’: CenturyLink customers ask company to fix phones ‘We had to do more Give”: Two Omaha Catholic schools without phones for months ‘Critical service’: Nebraska lawmaker concerned about 2 major 911 outages days apart. State agency to investigate after the 911 carrier in Nebraska The Federal Communications Commission recommended a fine against Lumen Technologies in 911 North. South Dakota
There are more problems for CenturyLink customers, but this time in central Iowa.
The company said a fiber went down on Wednesday night, leaving thousands without internet.
Lumen, CenturyLink’s parent company, said service was restored to most customers within hours, but they would not provide details, saying in a statement that their technicians were working hard to fix it as quickly as possible.
But Iowans say outages like this are more than just an inconvenience.
“It’s really hard for my husband, who works from home and works in the country, to get access to the internet, so the fact that it’s going down is really detrimental to his business,” Kristen Van Haven said.
7 Can Help is investigating the reported issues surrounding Lumen and CenturyLink here in Nebraska.
We’ve told you about the Public Service Commission investigating the company’s role in recent 911 outages, and several viewers have told us they’ve gone weeks or months without phone or internet service.
Check out our full coverage at the links below:
After weeks of silence, the phone company is fixing landlines for Omaha residents
‘Feels like we don’t care’: CenturyLink customers call company to fix phones
‘We should have done more’: Two Omaha Catholic schools without phones for months
‘A vital service’: Nebraska lawmaker concerned about 2 major 911 blackouts days apart
A state agency will investigate the carrier responsible for the 911 shutdown in Nebraska
The Federal Communications Commission has proposed a fine against Lumen Technologies for 911 blackouts in North Dakota, South Dakota.
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